Espoo, Finland

The Conference on Service Design and Service Innovation,

The ServDes conference is the premier research conference within service design and service innovation. The conference joins the great minds of academics and business professionals from both private and public sectors to share and co-create knowledge on selected topics. The first ServDes.2009 Conference investigated the legacy from other design disciplines. The second ServDes.2010 Conference focused on ExChanging Knowledge. This is the third conference.
The ServDes.2012 conference focuses on Co-creating Services. Contributions are welcome within the field of service and other fields as long as they relate to theme of the conference. We cordially invite both academics and business professionals to contribute to the research on service design and openly discuss the challenges of the field. The conference will include both presentations of research papers and business cases.
All submitted papers are subjected to a double-blind review process.

Deadlines
Extended submission of papers:  October 31, 2011
Evaluation of the submitted papers:  August 1 - November 10, 2011
Notification of paper acceptance: November 15, 2011
Conference dates: February 8-10, 2012